Reference

How pokerem Handles Your Personal Information

Your account data — from your email address to the payment method you use, whether that's PayPal, Venmo, or a Play+ prepaid card — is collected and stored under the terms described here.

PayPal & Venmo data handled securelyPlay+ prepaid card details protectedState-law eligibility appliesAccount data never sold to third partiesYou can request your data at any time

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DATA PRACTICES IN DETAIL

How We Protect and Manage Your Account Data

Security and transparency are the two things that keep your account working the way it should. We apply encryption to data in transit and at rest, and we limit internal access to personal data on a need-to-know basis. Cookies track your session state so you stay logged in across the lobby; you can manage non-essential cookies through your browser settings at any time. Data linked to PayPal or Venmo transactions is kept for as long as financial regulations require, then deleted on a defined schedule.

Data Encryption

All data you submit — including PayPal and Venmo payment details — travels over encrypted connections. Stored records use the same encryption standard so your information isn't exposed at rest.

Cookie Management

We use session cookies to keep your lobby state and functional cookies for payment flow. You can block or delete non-essential cookies in your browser settings without losing your account access.

Data Retention Policy

Account records are kept for the period required under applicable financial regulations. When that period ends, data is deleted on a fixed schedule — we don't hold information indefinitely.

Access Requests

You have the right to ask us what personal data we hold on your account. Submit a request via live chat or email, verify your identity, and we'll provide a copy within the timeframe state law requires.

What We Collect and Why We Use It

pokerem Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, date of birth, mailing address, email, and the payment details tied to your chosen deposit method — PayPal account

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email, Venmo handle, or your Play+ card number. We also collect device identifiers, IP address, and session data to detect fraud and confirm you're in an eligible state, because access depends on your location under applicable state law. Transaction records tied to PayPal or Venmo transfers
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are retained for regulatory and dispute-resolution purposes. We do not sell your personal information to advertisers or unaffiliated third parties. Data shared with payment processors like PayPal and Venmo is limited strictly to what those processors need to complete your transaction. You can review the data
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we hold, request a correction, or ask us to close your account through the contact paths listed in the support section below. Jurisdiction matters: this policy applies where local law permits access, and your rights may vary by state.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to request a copy of your data, flag a concern about how we've used your information, or ask us to update something on your account, you can reach our team through any of the channels below. We aim to respond to all privacy-related requests within the window required by applicable state law — in practice that often means a few business days. Keep your account email handy so we can verify your identity before releasing any personal details.

Live Chat Start a chat session from your account dashboard to reach us directly. Have your registered email address on hand so we can confirm your identity before discussing personal data.

Email Support Send your data request or privacy concern to our support address listed in your account settings. Include the email tied to your account and a clear description of your request.

Account Settings Panel Some data changes — like updating your mailing address or linked PayPal email — can be done directly inside your account settings without contacting support.

Privacy Policy Questions We Hear Most

The questions below cover the data topics we get asked about most — from what we collect when you deposit via Venmo to how long we keep your records and how to get them removed. If your question isn't here, live chat is the fastest path to a direct answer.

We collect your name, date of birth, address, email, and the payment details you provide — such as your PayPal email or Venmo handle — plus device identifiers and IP address for fraud checks.

We share only what each payment processor needs to complete your transaction. Your PayPal or Venmo details are never passed to advertisers or unrelated third parties under any circumstance.

Open a live chat session or email our support team from the address linked to your account. Verify your identity and we'll send your data within the window required by your state's applicable law.

Yes. Submit a deletion request through live chat or email. We'll close your account and remove personal data, except records we're legally required to retain for financial compliance purposes.

Session and functional cookies keep your lobby active and payment flows working. You can block non-essential cookies in your browser settings at any time without losing access to your account.

This policy applies where access is permitted under local law. Availability depends on state law and eligible states — your specific rights under this policy may vary based on where you're located.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoGolf Player Props InfoPrairie Hall Bingo Hall

How pokerem Handles Your Personal Information

How We Protect and Manage Your Account Data

Data Encryption

Cookie Management

Data Retention Policy

Access Requests

Reach Us About Your Privacy Rights

Privacy Policy Questions We Hear Most

01 What personal data does pokerem collect when I create an account?

02 Does pokerem share my PayPal or Venmo information with anyone?

03 How do I request a copy of the data pokerem holds on me?

04 Can I ask pokerem to delete my account and all my personal data?

05 How does pokerem use cookies and can I turn them off?

06 Does this Privacy Policy apply in every US state?

Privacy Policy

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